Customer loyalty

Modafirma Customer Value proposition

Modafirma values its members, brand partners and customers. It is important that we place customers and all stakeholders  at the epicentre of our brand. Consequently, we promise to:

Value your opinions:

We need to garner your feedback and tap into what you want to see on our unique sustainable platform.  This can only be facilitated if you “talk to us”. Reach out any time on [email protected]

Deliver to you as fast as we can:

Modafirma is a global fashion search  platform  that connects shoppers to luxury designer, contemporary high street and Independent fashion brands .

On Modafirma you can find what you are looking for . We therefore will endeavour to ensure that your experience on the platform is streamlined.

Service anywhere any time:

We are a social global community and therefore will aim to get all issues resolved as soon as possible. We will ensure you are kept updated every single step of the way. Usual turn around for a query is 1 business day

Safety first: