Shipping & orders

Modafirma is a fashion search and adtechnology platform that connects shoppers to retailers. Once you have clicked on the “buy now” button to purchase an item, you are automatically redirected to the retail partner to transact the sale who handles shipping and returns.

We therefore, highly recommend getting in touch with the retailer you purchased from directly.


How do I find out where I ordered from?

  • Check your email’s spam and trash folder for an e-receipt
  •  Check your bank/credit card billing statement to see verify the retailer


Orders placed via our partner retailers websites are liable to the shipping rates and times of the retailer itself. Before placing your order you should check that the delivery costs and timescales are suitable for your requirements.