Shipping & Orders

Shipping & orders

Modafirma is a fashion search and adtechnology platform that connects shoppers to retailers. Once you have clicked on the “buy now” button to purchase an item, you are automatically redirected to the retail partner to transact the sale who handles shipping and returns.

We therefore, highly recommend getting in touch with the retailer you purchased from directly.

 

How do I find out where I ordered from?

  • Check your email’s spam and trash folder for an e-receipt
  •  Check your bank/credit card billing statement to see verify the retailer

Shipping

Orders placed via our partner retailers websites are liable to the shipping rates and times of the retailer itself. Before placing your order you should check that the delivery costs and timescales are suitable for your requirements. Nonetheless We stipulate the following:

  • Average preparation time 1-2 days
  • Tracked UK Shipping and delivery times (3-7) days – £7-10
  • Tracked EU Shipping and delivery times (5-7) days- £10
  • Tracked rest of the world  (7-10) days- £10-£12

Shipping times will be displayed clearly for all our independent partner brands.

Returns:

We stipulate free returns at the cost of the vendor for all non damaged, unworn items respectively