Shipping: Standard Mainland UK and Europe, estimated delivery times for non- made to order items is 3-7 days. Made to order items may take longer. International delivery, prices and estimated delivery times are displayed in detail on each product page and at checkout.
Returns policy: We think that you will really love this item however, in the rare case that it isn’t correct… you have 14 days to return an item from time of receipt. Your item must be returned directly to the seller. You can contact the seller directly within 14 days of receipt, by logging unto the platform, going to Modasocial then clicking on purchases. You will be directed to the checkout area, where you can see the status of your purchase and also from here, you can send a message directly to request a refund or exchange. The seller will then provide you with instructions, and addresses on approval on how to return your item. Once your item is received they will process your refund by PayPal. Return postage, tariffs, taxes and any excise and duties are your sole responsibility. If you cancel your contract under the consumer contract (Information, Cancellation and Additional charges) Regulations 2013 any postage charges will be included within your refund)
Please note that the seller may refuse a refund or exchange if the item is “Made to order” with your precise measurements that you have originally provided. Returned items must be returned unworn, unwashed and in their original condition. Items such as swimwear, lingerie, earrings and any intimates are non-refundable as well as those offered on sale or with a discount. It is your sole responsibility to ensure that the return package is adequately packed to ensure damage is not incurred. If you have any further queries regarding refunds and exchanges please contact the seller directly or if you have any difficulties let us know on firstname.lastname@example.org for further information regarding the shipping and returns policy for Modafirma please refer to our shipping and return policy